How to Deal with Difficult People. 
Jan 24 2024, 12-1pm EST. 

People that are hard to deal with can be found in every job and workplace. Dealing with difficult people is an essential life skill that can help individuals navigate challenging interpersonal situations with greater ease and confidence. This session will outline the various behaviours and strategies for managing difficult people, including active listening, empathy, assertiveness, and boundary-setting. Additionally, this session will explore the importance of maintaining a positive mindset and reframing negative thinking when faced with challenging people. By understanding and implementing these strategies, you can learn to navigate these challenging situations more effectively, build stronger relationships, and cultivate greater emotional resilience.

Presented by:

Karen Mosier
Karen E. Mosier is a Research Coordinator/Navigator for the Department of Surgery in the College of Medicine at the University of Saskatchewan. Karen has her BA in Psychology and MSc in Pharmacy. Karen has over seventeen years’ experience in research administration. Karen is also the author of the self-help book entitled Soft Skills and Professional Tips for the Office.  

Karen has been a CARA member since 2010. Karen completed her Certificate in Research Administration through ARMA in 2017. She is a member of Mohawk College’s Research Administration Program Advisory Committee. Karen is also a co-chair of CARA’s Professional Development committee and serves on the CARA Executive. She is also an instructor at Mohawk College for the Certification in Research Administration program and has taught the Funding Proposal Development course for the last 2 years. 

Karen was the recipient of the Dan Chase Distinguished Service Award – Priority Initiatives in 2018, the Community Builder Award in 2019, the Spirit of Kindness Award in 2020, and the Research Management Excellence Award in 2021. Karen appreciates all the professional development opportunities available through CARA and cherishes all the wonderful relationships she has made through her volunteer activities with CARA.

Mike Folinas
Mike Folinas is the Director, Research Administration, at the Faculty of Pharmacy at the University of Toronto. Mike has a BSc in Microbiology and an MI in Information Sciences. He is currently working towards a PhD in Pharmaceutical Sciences. Mike has over 15 years experience in research administration. Mike has been a CARA member since 2011 and is an active volunteer and a Member-at-Large on the CARA Board of Directors. He values the networking and professional development opportunities CARA offers to its members. Mike was the recipient of the Dan Chase Distinguished Service Award - Priority Initiatives in 2017. He is also an active mentor within the CARA community.

Event Date: 24 Jan 2024 | City: | Venue: Online