Archived Webinar Details

Webinar Title:
Operational Reviews for Research Services (Archive)
Webinar Date:
Webinar Time:
12:00 PM - 1:00 PM EDT
Top-of-mind questions for today's research administrators are: 'Are we delivering effective and efficient services to our researchers, and how can we improve?' 'Strategic and operational reviews of research units are valuable mechanisms to inform how we deliver services in support of the institutional research strategy.
This session will discuss the rationale and benefits of reviews; processes and tools which can be used; developing action plans; and measuring outcomes. The speakers will discuss their experience with reviews at their institutions, including the identification of critical success factors.